Legal

Privacy Policy

Last updated: December 2024 • Effective Date: January 1, 2024

At ItsMyStory, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect|How We Use Information|Data Security|Your Rights|Contact Us

Our Commitment to Privacy

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@itsmystory.co.uk.

Information We Collect

Personal Information You Provide

Name and email address (when you create an account)
Payment information (processed securely by Stripe)
Profile information (optional photo, bio, preferences)
User-generated content (stories, characters, images you upload)

Information Automatically Collected

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect or receive to:

Provide Services: Generate AI stories, manage your account, process payments
Improve Our Platform: Analyze usage patterns, fix bugs, develop new features
Communicate: Send updates, newsletters, support responses (you can opt-out anytime)
Security: Detect and prevent fraud, abuse, and security incidents
Legal Compliance: Comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption: All data transmitted is encrypted using SSL/TLS
Secure Storage: Data stored with industry-standard encryption (AES-256)
Access Controls: Strict access controls and authentication
Regular Audits: Security assessments and vulnerability scanning
COPPA Compliant: Special protections for children's data

Important: No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

Access: Request a copy of your personal data
Correct: Update or correct inaccurate information
Delete: Request deletion of your personal data
Export: Download your data in a portable format
Opt-Out: Unsubscribe from marketing communications
Object: Object to processing of your data

To exercise these rights, please contact us at support@itsmystory.co.uk.

Children's Privacy

Our service is designed for use by parents, teachers, and adults creating content for children. We do not knowingly collect personal information from children under 13 without parental consent (COPPA compliance).

If you believe we have collected information from a child under 13, please contact us immediately at support@itsmystory.co.uk, and we will delete it.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@itsmystory.co.uk

Phone: +1 (555) 123-4567

Address: London, United Kingdom

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.